Efficiency

How can Primus VoIP improve my business’ performance?

Communication is the top tool for any business and delays can disrupt workflow.  Don’t allow correspondence barriers push your business behind the competition. Let projects advance with the ease and simplicity of a Primus VoIP solution. 

Call Management - this encompasses an extensive set of features that dictate how calls will be dealt with - see below for details of particular items:
Some of the features include:

• CommPilot - build different profiles to dictate how calls will be addressed.
• Distinctive ringing - Prioritize your work by setting ring tones for different groups of callers.
• Anonymous Call Rejection - Private Caller?  Telemarketers? Have them sent straight to voicemail you can check when you have the time. 
• Sequential Ring - Expecting an important call?  Input up to six numbers where the call is to be directed until you pick up. 

Web-based management - Access and manage your office phone settings from any internet connection.  Our intuitive and consistent website allows you to control ALL the different features - including call diversion and voicemail.   This centralisation saves time and avoids the confusion associated with older systems, allowing for a more effective approach to doing business. 

BroadWorks Assistant - This lightweight toolbar enables users to make and take phone calls as well as change settings from the desktop.  By integrating Microsoft Outlook and Internet Explorer, the Assistant provides a number of benefits to ease your employees’ workflow, and your own.

Some key highlights:

• Click to dial highlighted phone numbers on web pages and Outlook contacts
• Caller ID based on Outlook contacts
• User help functions available during any operation

Contact Management - BroadWorks Assistant incorporates Outlook facilitates communication by centralising your sources to one contact book you’ll save time looking up numbers and email addresses. 

Reliability - Our system carries a back-up platform to assure high quality service.  We’ll worry about maintaining the technology, and leave you the time to focus on your business. 

Large scale tools for the small business - Primus VoIP solution provides small and medium sized businesses with the tools of an enterprise.  With features like phone queuing, Call Centre and Auto Attendant, your business can prioritize calls to suit the talents of your staff.    
   
Call history - keep an accurate log of all communications with clients and vendors.